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Module 7 · Email, Automation and the Customer Lifecycle

7.2 Welcome Sequences and Marketing Automation

Skills Track

What should happen in the first days after someone says yes?

What this lesson covers

What should happen in the first days after someone says yes?

  • The welcome sequence
  • CRM basics
  • Automation triggers and workflows
  • Personalization with segments and tags
  • AI in email and automation

Why this matters now

Placeholder for the lesson's opening story: a vivid, real moment where a marketer or small-business owner meets this exact problem.

Client Track7.2 · Optional

Placeholder for the optional Client Track sidebar: how to apply this lesson to a real business, client, campus organization or cause.

Key terms

Placeholder for the lesson's key vocabulary.