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Module 2 · Customer Insight and Research

2.2 Targeting and Personas

Skills Track

Which segment should I choose first, and how do I describe one real person in it?

What this lesson covers

Which segment should I choose first, and how do I describe one real person in it?

  • Evaluating segment attractiveness
  • Concentrated, differentiated and micro targeting
  • Building evidence-based personas
  • Ideal customer profiles
  • Avoiding stereotypes and invented customers

Why this matters now

Placeholder for the lesson's opening story: a vivid, real moment where a marketer or small-business owner meets this exact problem.

Client Track2.2 · Optional

Placeholder for the optional Client Track sidebar: how to apply this lesson to a real business, client, campus organization or cause.

Key terms

Placeholder for the lesson's key vocabulary.