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Module 2 · Customer Insight and Research

2.1 Segmentation: Dividing a Market That Makes Sense

Skills Track

How do I split a market into groups that behave differently enough to market to differently?

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What this lesson covers

How do I split a market into groups that behave differently enough to market to differently?

  • Why mass marketing wastes money
  • Demographic, geographic, psychographic and behavioral segmentation
  • Tests of a useful segment: measurable, reachable, substantial, actionable
  • Segmentation in B2B markets
  • How ad platforms turn segments into audiences

Why this matters now

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Client Track2.1 · Optional

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Key terms

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